Which persona has proven to be an effective entry point for Datadog RUM?

The persona that has proven to be an effective entry point for Datadog Real User Monitoring (RUM) is the DevOps/SRE (Site Reliability Engineering) professional. This is largely due to their role at the intersection of development and operations, making them essential in ensuring the reliability and performance of applications.

DevOps and SRE teams are responsible for monitoring application performance and user experience. They benefit greatly from RUM, as it provides insights into how real users interact with applications, helping these teams identify and address performance issues from an operational perspective. This ultimately leads to better uptime and an improved user experience.

While other personas, such as Product Managers and Software Developers, are certainly stakeholders in application performance and user experience, DevOps/SRE teams are typically the ones integrating monitoring solutions like RUM into their workflows for proactive performance management. Their technical background enables them to leverage RUM effectively, making them the primary entry point for adopting this tool.