When organizing discovery questions, what should the first question ideally focus on?

The first question should ideally focus on current system performance because understanding the existing performance levels sets a solid foundation for all subsequent discussions. When you start with the current state, you can identify areas that need improvement and how Datadog can specifically address those needs. It allows stakeholders to articulate what is working well and what isn't, giving a clear picture of where monitoring and optimization efforts should be concentrated.

Focusing on current system performance helps in establishing baseline metrics, which are critical for later assessing changes or improvements brought by implementing new monitoring solutions. This approach fosters productive dialogue and a more informed conversation about future goals, required resources, and potential obstacles, as all those factors are influenced by the current operational context. By establishing this baseline first, it becomes easier to explore future plans and address challenges with a clearer perspective on the present state.