What stage of cloud adoption does the customer likely belong to if they mention 10% on AWS and a mandate to be cloud-focused?

The customer likely belongs to the stage where they have adopted some cloud services but are experiencing challenges or "pain" points. The mention of being only 10% on AWS indicates that they have made some initial steps toward cloud adoption but are still heavily reliant on their existing systems, potentially facing issues as they navigate this transition. This situation often arises when companies start to migrate to the cloud but encounter obstacles such as integration challenges, performance concerns, or a lack of understanding of the cloud infrastructure.

This stage often entails a mix of on-premises and cloud environments, which can complicate their processes and lead to frustration as they work to make their cloud strategy more comprehensive. The statement about a mandate to be cloud-focused suggests that they have executives or management pushing for increased cloud utilization, which aligns with organizations that are aware of the need to evolve but may not yet have the full support or infrastructure in place to do so efficiently.