What is one primary benefit of using Real User Monitoring?

The primary benefit of using Real User Monitoring (RUM) is its ability to collect front-end user interactions. This entails tracking how users actually experience and navigate through a web application or site in real-time, capturing valuable data such as page load times, response times, and user behavior metrics. By understanding these interactions, teams can gain insights into the performance and usability of their applications, allowing them to make informed decisions to enhance user experience.

This real-time data is crucial for identifying performance bottlenecks and understanding how changes in the code or infrastructure impact users. Consequently, RUM offers a direct line to understanding user satisfaction and helps prioritize improvements based on actual user data rather than assumptions or backend metrics alone.