What is a logical order for organizing discovery questions?

The logical order for organizing discovery questions starts with understanding the current situation, followed by aspirations for improvement, and then discussing the steps needed to achieve those goals. This sequence is crucial because it allows for a foundation of knowledge about the existing state, which can inform a more realistic assessment of desired outcomes and the resources needed to reach them.

Beginning with "How are things working now?" provides insight into the user's current experience and challenges. It sets the stage for empathy and understanding. Next, "How would you like them to be?" encourages the user to articulate their aspirations or ideal scenarios, thus framing the discussion towards improvement. Finally, by asking "What is required to get you there?" the conversation shifts to identifying the actionable steps or resources needed to bridge the gap between the current state and the desired future state.

This ordering not only promotes clarity and structure in the discussion but also ensures that the responses can be effectively built upon one another, leading to a comprehensive understanding of the situation and potential solutions.