In siloed organizations, how do Operations and Developers typically differ?

In siloed organizations, the distinction between the roles and priorities of Operations and Developers often leads to differing approaches to accomplishing their tasks. Developers are typically focused on the rapid development and deployment of new features and functionalities. Their primary goal is to deliver updates that enhance user experience and provide new capabilities.

On the other hand, Operations teams prioritize system stability and uptime. Their responsibilities revolve around maintaining the infrastructure, ensuring that systems run smoothly, and mitigating any risks that could lead to downtime. Because of these differing focuses, there can be friction between the two groups, as the speed of development pursued by Developers may conflict with the steady, reliable performance sought by Operations.

This understanding of the priorities held by each group demonstrates the inherent differences in mindset and work approach, which are vital to resolve for improving collaboration and efficiency across teams in an organization.