If latency (seconds) is low, what does it indicate about the customer experience?

Low latency typically indicates a better customer experience when it comes to the performance of applications or services. When latency is minimal, it means that there is a quick response time between a user's action and the system's reaction. This swift interaction creates a smoother and more efficient experience, allowing users to accomplish their tasks without frustrating delays.

For example, in web applications, low latency can result in faster page loads and more responsive interfaces, ensuring that users can navigate and utilize the features seamlessly. In contrast, high latency often leads to slow loading times and can result in user frustration, potential abandonment of the service, and a negative overall experience. Therefore, when latency is low, it generally correlates positively with customer satisfaction and usage.

The other options do not accurately reflect the implications of low latency. A response indicating a negative or uncertain experience would contradict the well-established relationship between low latency and improved user interactions.