During which stage of the Discovery Question Flow would you ask about a team's triage process for alerts?

The appropriate stage to inquire about a team's triage process for alerts is during the phase designated as Negative Consequences. This stage focuses on understanding the challenges or adverse effects that arise when alerts are not handled effectively. By discussing the triage process at this point, you can gather insights into how the team currently manages alerts and any difficulties they face, such as alert fatigue or missed critical alerts.

This information is crucial because it helps identify areas for improvement and demonstrates the impact of existing processes on overall operations. Learning about their triage methods provides context on how alerts are prioritized and addressed, shedding light on the team's efficiency and the effectiveness of their alert management system. Understanding the drawbacks of their current approach is vital in guiding solutions that Datadog can offer to enhance their alert handling and improve operational performance.